Let’s face it, no matter how good your cleaning service’s hiring process, training process, and quality control process may be there will always be THOSE TIMES when the cleaning doesn’t hit the mark and you have an “unhappy” customer on your hands.
It is during these times that the relationship with your disgruntled client built on a good foundation of customer service WILL MAKE ALL THE DIFFERENCE in the situation.
Download and listen to this recorded education session to learn real-world tactics to constantly work toward building good will and trust.
On this learning event industry leaders discuss:
- Setting client expectations
- Ways to go the extra mile and WOW your customers
- Making your client your partner in quality control management
Regular price: $ 15.99
On sale now for only $ 9.99
Inner Circle Pro members already have access to this in the Member education Library
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